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Best AI for Customer Support Chatbots
Try Tidio| Tool | Price | Pros | Cons | |
|---|
| Tidio | From $24.17/mo | - Free plan with 10 seats and a lifetime allowance of 50 conversations
- Combines live chat, ticketing and the Lyro AI bot in one product
- Messenger, Instagram, WhatsApp and email integrations on the free plan
| - Starter includes only 100 billable conversations and 50 one-off Lyro AI conversations
- Live visitors list, operating hours and macros require a paid plan
| Try it |
| Chatbase | From $32/mo (billed yearly) | - Built around training a bot on your own content
- 7-day trial on paid plans so you can test before committing
| - No free plan listed on the pricing page
- Entry plan is the most expensive of the three here
| Try it |
| Intercom Fin | From $0.99 per resolved outcome | - Pay only when Fin resolves the issue or completes a workflow
- No seat, setup or platform fees for Fin itself
- Essential seat plan at $29 per seat per month includes Fin
| - With an existing helpdesk a minimum monthly commitment applies
- Per-outcome billing makes monthly cost harder to predict
| Try it |
FAQ
Is there a free AI customer support chatbot?
Tidio has a free plan with 10 seats and a lifetime allowance of 50 conversations. Chatbase's pricing page lists no free plan, only a 7-day trial.
How does Intercom Fin charge?
Intercom lists Fin at $0.99 per outcome, counted once per conversation, with a minimum monthly commitment if you use another helpdesk.
Which is best for a small business?
Tidio, because live chat, ticketing and AI are bundled and the free plan lets you test it first.
Try Tidio